⚠️ Warning & Precautions for Using Alakin

Before using the Alakin platform, here are a few cybersecurity recommendations.

• Always adhere to the guidelines and instructions provided in this user manual for the safe and effective use of the platform.
• Secure your device with a passcode (PIN), Face ID, or Touch ID. This is crucial since personal health information will be stored.
• Enable Multifactor Authentication (MFA) for an added layer of security.
• Regularly update your device, especially when prompted for security updates, to protect against vulnerabilities.
• Use strong, unique passwords for your accounts. Change passwords regularly and avoid reusing the same password across multiple services.
• Never share your password, even if asked by someone.
• Conduct online appointments and calls in quiet, private settings. If this is not possible, take measures to ensure confidentiality, such as using headphones, lowering screen brightness, and speaking softly.
• Avoid using unknown public Wi-Fi networks. Instead, connect to a trusted and secure Wi-Fi network.
• Whenever possible, use Virtual Private Networks (VPNs) to establish secure connections. Ensure that VPNs are configured with strong encryption protocols and are kept up to date.
• Stay informed about the latest security threats and ensure your practices are up-to-date to protect your data.
• Always log out after each session, especially if you are using Alakin on a shared or public device or network, to prevent unauthorized access.
• Do not share patient data with unauthorized personnel. Share information only when necessary for patient care and ensure proper consent is obtained.
• Regularly review account activity and report any suspicious or unauthorized actions to your IT department or the Alakin support team.
• Ensure that devices used to access the platform are secure. Use updated antivirus software and enable firewall protections for an additional layer of security.
• Use secure and up-to-date browsers when accessing the platform. Avoid using outdated versions that may contain security vulnerabilities.