To learn how to set alerts, go to the Add alerts sub-sections in the Managing my care plans section.
- To manage your alerts, click on
on the navigation banner on the left of the screen.
2. You can display alerts according to their status by selecting the tab of your choice:
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- Triggered: Likely shows only the alerts that have just been triggered.
- In Progress: Shows the alerts that are currently being addressed.
- Resolved: Shows the alerts that have been resolved.
- All Alerts: Displays all alerts regardless of their status.
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3. If you only want to see alerts assigned to you, tick the “Assigned to me” box in the bottom right-hand corner.
When an alert is assigned to you, a red dot appears above the alert icon in the navigation banner.
4. If you are looking for a particular alert, you can enter the name of the alert in the search bar.
The alerts are displayed in list form and you can see the following information:
- Alert Name: Describes the type or reason for the alert.
- Assigned to: Indicates which team member is responsible for handling the alert.
- Status: Shows the current status of the alert (e.g., Resolved, In Progress).
- Criticity: Indicates the severity or criticality of the alert (Low, Medium, High, Critical).
- Resolution: Shows how long ago the alert was resolved (if applicable).
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